Terms & Conditions

1. Agreement to Terms

By accessing gstnoticesupport.in or using any service offered byGST Notice Support Pvt. Ltd., you agree to be bound by these Terms & Conditions ("Terms") and our Privacy Policy. If you do not agree to these Terms, you must not use our website or services.

These Terms constitute a legally binding agreement between you and GST Notice Support Pvt. Ltd. We reserve the right to update these Terms at any time. Continued use of our services after any update constitutes acceptance of the revised Terms.

2. Services

We offer the following fixed-fee professional services:

• ASMT-10 Scrutiny Notice Reply — ₹2,999
• Show Cause Notice (SCN) Reply — ₹5,999
• Commissioner Appeal (APL-01) — ₹9,999
• GSTAT Appeal (APL-05) — ₹14,999

Services are delivered by ICAI-registered Chartered Accountants and Bar Council-enrolled Advocates. Scope, deliverables, and timelines for each service are described on the respective service pages and the Pricing page.

3. Eligibility

You must be at least 18 years of age and legally authorised to enter into binding contracts under Indian law to use our services. By using our services, you represent that you are acting on behalf of yourself or a legal entity you are authorised to represent.

4. Booking & Payment

4.1 Payment Timing

Payment is taken after documents are uploaded and our team has prepared a draft preview for your review. You will see that work has commenced before you commit to payment. Full payment is required before the complete draft is released.

4.2 Payment Terms

• Services are priced as fixed units. No EMI, no partial payments, no instalment plans.
• All fees are inclusive of applicable GST unless stated otherwise.
• Payment is accepted via Razorpay (UPI, net banking, cards, wallets).
• Payment confirmation is sent to your registered email address.

4.3 Government Pre-Deposit

For Commissioner Appeal and GSTAT Appeal services, a statutory government pre-deposit is required by law — 10% of disputed tax for Commissioner Appeal and 20% for GSTAT Appeal. This pre-deposit is payable by you directly to the GST portal. It is not part of our professional fee and is not collected or held by us.

5. Refund Policy

Our fees are non-refundable once draft preparation has commenced. Please review our Refund Policy for complete details.

6. No Guarantee of Outcome

GST litigation outcomes depend on case-specific facts, the applicable law, and decisions made by independent tax authorities and tribunals. We do not guarantee any particular outcome. Nothing on this website or in any communication from us constitutes a guarantee of success, a favourable order, or a reduction in tax demand.

Our fee is for professional service — preparation, drafting, and filing — not for the outcome of the litigation.

7. Scope of Service

Each service covers the specific deliverables described on the service page. The following are explicitly outside scope:

• Representation at in-person hearings (available as a separate consultation-based service).
• Additional revisions beyond the one included revision round.
• Handling of additional notices, orders, or proceedings arising from the same or related matters after the original service is completed.
• Legal advice on matters outside GST law.
• Filing fees, court fees, or government charges (if any).

8. Document Responsibility

You are responsible for providing complete, accurate, and authentic documents. We rely on the documents you provide to prepare your reply or appeal. We are not responsible for any adverse outcome resulting from incomplete, inaccurate, or misleading documents.

You warrant that you are authorised to upload and share any documents submitted through our platform and that doing so does not violate any law, regulation, or third-party right.

9. Confidentiality

We treat all documents and information you share as strictly confidential. Our professionals are bound by confidentiality obligations. We will not disclose your information to third parties except as required by applicable law or as described in our Privacy Policy.

10. Limitation of Liability

To the maximum extent permitted by applicable Indian law, GST Notice Support Pvt. Ltd., its directors, employees, and assigned professionals shall not be liable for:

• Any indirect, consequential, or incidental loss arising from the use of our services.
• The outcome of any GST proceeding, including additional demands, penalties, or interest.
• Decisions made by tax authorities, appellate bodies, or tribunals.
• Losses arising from documents or information provided by you that were incomplete or inaccurate.

Our total liability to you under or in connection with these Terms shall not exceed the professional fee paid by you for the specific service in question.

11. Intellectual Property

All content on this website — including text, design, logos, and code — is owned by or licensed to GST Notice Support Pvt. Ltd. You may not reproduce, distribute, or create derivative works without our prior written consent.

The draft replies and appeal documents prepared for your case are created for your use. You own the content of your own documents. We retain the right to use anonymised, aggregated insights from cases (without any identifying information) for improving our services.

12. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any dispute arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts ofJabalpur, Madhya Pradesh.

13. Contact

For any questions about these Terms, contact us at: support@gstnoticesupport.in.